A compendium that has been prepared from past articles that have appeared in the Positive Business newsletter.

I’m a great believer in these individual business thoughts:
Firstly, you cannot possibly solve a business problem, until you have identified it.
Secondly, the impact is much greater and more profound if you discover the problem rather than somebody else.

Thirdly, it’s far easier to tick answer a questionnaire type sheet than to read tedious text.

Hence, the creation of this compendium.

Over the years, BPA have published literally hundreds of quizzes in the Positive Business newsletter. I know they are appreciated because our subscribers tell us so.

Monitoring The Heart Beat Of Your Business is a collection of some of these quizzes covering such areas as:

• Are you a perfectionist?

• Are you a good listener?

•  The stress test

• Are you really likeable?

• What reduces your personal productivity

• How to use colour

• The ten commandments for managers and business owners

• How do you perform as a manager?

• What kind of boss are you?

• Resolutions that will make you a better business person

• Are you really focused on client retention?

• How would customers rate your service quality?

• Customer care checklist

• How effective is your team?

• Do you recognise staff achievement?

• A test to determine your ability to follow directions

Plus many more. Your personal 'attitude coach' helps you get a running start on your business competitors by prompting, encouraging and working with you through a daily program of 7 positive action steps for making every day a winning day.

You face each new day armed with invaluable and personalised ammunition:

• A goals plan

• A daily tasks schedule

• Renewed confidence and enthusiasm

• An attitude aimed fairly and squarely at success Every day you know you've got your time, task and people management responsibilities well and truly under control. You're on top of things once more ... charged up and in charge!

Your 'attitude coach' is here for you whenever you need him – 7 days a week, 24 hours a day."

AU $18.87 ( Incl. GST)